Terms and Conditions
WE RESERVE THE RIGHT TO REFUSE A SALE TO ANYONE FOR ANY REASON
4x4ROCKSHOP.com does its best to make sure that the products you buy are of the highest quality available. 4x4ROCKSHOP.com and Rockshop, LLC cannot and will not be responsible for damages to persons or properties due to the use of any product we sell. All product liability is the responsibility of the manufacturer of the products.
By placing your order, you understand and agree.
All warranties are handled by the manufacturers. 4x4ROCKSHOP.com offers no additional warranties. If items within warranty need service, customer should contact 4x4ROCKSHOP.com. Items needing repair outside of warranty should be returned to the original manufacturer.
3. About Shipping:
Orders are typically processed within 24-48 hours. Most products are shipped by US Priority Mail, UPS, or FedEx. If we discover a delay in your shipment, we will do our best to contact you and let you know. In most cases, if a product is not available to ship immediately, it is placed on backorder. Because this is considered a special order, your credit card will be charged at the time of order.
If you have special shipping requirements, please email us at email@example.com.
Because some products may ship from different
origins, shipping calculations are very difficult prior to actual shipments.
Because of this, the shipping rate displayed above is an estimate only. We reserve
the right to make appropriate changes and adjustments after the order if they
Shipping prices apply to US Lower 48 States Only.
By placing your order, you understand and agree.
4. About Pricing:
All prices are in US Dollars. Prices do not include shipping unless otherwise noted. Prices subject to change without notice.
While every effort to make pricing accurate, occassional pricing errors may occur. In the event of an error, an order may be canceled at our descretion.
If you save an order and place the order at a later date, if there has been a price change the price of the item will be charged at the current price. In other words, if you put a part in your cart and save the order while it is on sale and order it after the sale, you will NOT get the sale price. We also delete saved orders older than 30 days.
5. About International Orders:
4x4ROCKSHOP.com will ship only to United States addresses. We do NOT ship to freight forwarders!!!
Because of the nature of the business, most items are considered special orders. Because our suppliers charge us for most returns, we must pass this on to you. Be sure of what you want before ordering online. If you are not satisfied, contact us immediately. We will not accept returns without prior authorization. If you need to return an item because you do not want it, you may do so, but you must include all packaging and the product must be able to be resold as new. We will refund the purchase price, however, we will not refund the shipping to you or repay you for the shipping back to us. If a returned item had FREE SHIPPING, the actual outgoing freight will be non-refundable. Restocking fees will be figured on a case-by-case basis but are generally assessed a 10-20% restocking fee.
If you receive defective or damaged merchandize, contact us immediately so we can discuss a resolution.
4x4ROCKSHOP.com is very concerned about the protection of online privacy for all of our website visitors. Although we track the total number of visitors to each of our sites in an aggregate form to allow us to update and improve our sites, personally identifiable information is not extracted in this process. Any "cookie" technology (where our servers deposit special codes on a visitor's computer) will only be used to track non-personal information such as type of browser, operating system, and domain names to improve our visitors' online experience.
4x4ROCKSHOP.com only collects personally identifiable data, such as names, addresses, phone numbers, credit card numbers, email addresses, and the like, when voluntarily submitted by a visitor during an order.We advise minors to get parental permission before filling out any online forms.
This information is necessary to run your credit cards and in some cases, to provide the processors and shipping companies with the information both we and they need in order to do business.
On occasion , we will send notices to visitors, usually in the form of an email. These notices, sent periodically, will announce website upgrades, updates, new product information, sales, special offers, and other similar updates.
It is not our policy to share or sell your personal information with or to anyone.
We reserve the right to change this policy at any time without notice.
8. Security Policy :
4x4ROCKSHOP.com uses 128-bit encryption during online purchases. We have also made efforts to secure your personal data, including encrypting your credit card data in our database. Though we have taken measures to secure the data, no system is perfect. We will not be held liable for any theft or misuses of your credit card or personal information.